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Some of our products are handmade to order, we aim to dispatch your within 48 hours, we will message you if an item isn't immediately available and let you know a delivery timeframe.

Orders containing only bookmarks, will be shipped Royal Mail 2nd class in the UK for free. You can upgrade to first class for £3.

Shipping to the United States is £8.20 for orders up to 2kg. Orders over 2kg are £10. We aim for delivery within 7 days.

For shipping to the rest of the world, shipping is £7 for all orders and hope to deliver within 7 days.

All other orders to be delivered in the UK are £3.39 per order and are dispatched with Royal Mail tracked 48.

Unfortunately, due to the majority of our products being custom-made to order, we are unable to offer a return service at this time

If you are unsatisfied with your order, or there is a fault, speak to us and we will do our best to resolve any issues.

Please try an alternative payment card, but if you are still unable to complete your order, please speak to us using the form and we will get back to you to help complete your order.

If something isn't right about your order, please find your order number on your order confirmation (this is sent from no-reply@waterspoons.com) and speak to us. We will help resolve any queries.